Terms & Conditions

Terms/Conditions

To offer a safe and secure shopping experience, Cobra Power has established these online Policies for any user, viewer, or buyer at www.cobrapower.com.

Conditions of USE
Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Cobra Power or its suppliers/manufactures and is protected by U.S. and international copyright laws. All trademarks, service marks, and trade names of and related to Cobra Power are proprietary to Cobra Power. All other trademarks not owned by Cobra Power or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Cobra Power.  

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Cobra Power reserves the right at any time after receipt of your order to accept or decline your order for any reason. Cobra Power reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly.  Cobra Power may require additional verifications or information before accepting any order. Once you have placed a online, phone order, or other type of order with Cobra Power, you have entered in a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow up to 72 hours for your order to ship. If you need priority delivery then please contact us by phone for immediate attention.

Because Cobra Power reserves the right to accept or decline your order for any reason, typographical, product photo, and/or pricing errors that may occur do not entitle a customer to receive something from those errors.  Cobra Power cannot be held responsible for honoring purchases caused by such errors and will simply take action to correct the error.  These errors are not a misrepresentation of a product, business, manufacture, or sale, but a error which Cobra Power’s responsibility is to correct the error.

Ordering Procedure
If you order a product, your payment is taken immediately. We will notify you the status of the order and the product availability. If you choose to cancel the order before a product is shipped, we will cancel and refund you your payment. 

An order that has shipped from our location or a supplier can not be cancelled, these are classified as returns.  Unfortunately once it has shipped restocking fees will apply if they are applicable.  Special order items, custom built items will not be able to be returned.  For this reason it is extremely important to check your invoice or order form. 

The Shipping Rates shown at time of checkout our dimensional rate only. If your shipment weight is to much then contact us for a special shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders(Outside the USA) are not automatically processed as we may require additional information from you.

If a product is ordered and not wanted, the UNUSED item can be returned for up to a 25% restocking fee.  This is dependent on the manufacture or vendor.  Shipping is not refundable in either direction. All items wanting to be return MUST be reported within 15 days of the shipped date. No items will be returnable after 15 days. All products shipped from the Cobra Power warehouse are shipped via Freight and require a signature when delivered. Some packages shipped from the manufacture or vendor may or may not require signatures for package release. Fedex, UPS, and DHL have package pick up locations if you are unable to sign for the package.  If the package is returned to Cobra Power or the manufacture/vendor, you will be responsible for the return shipping costs and pay a restocking fee.  

COBRA POWER DOES NOT REFUND SHIPPING CHARGES.  If you modify, install, or alter the item in any form, we cannot accept it as a return, will not cover any expenses related to the product or installation, and you maybe be required to purchase a replacement.

Payment Terms
Cobra Power accepts Credit Cards, Paypal, and Bank Transfers with appropriate billing and shipping addresses to be verified.  All orders are to be paid in full at the time of purchase unless we contact you otherwise. Prices and shipping cost is subject to change anytime because of exchange rates, shipping costs, manufacturer price changes, etc.